How to delete your account

Delete your personal sign-in profile from the app. If you are the only business owner, a separate confirmation lets you close that business before deleting your profile.

In the app: open Settings → Account → Delete account, and confirm.
Further data requests: contact us from your account email address at support@renvanro.com. We verify ownership before handling requests about retained records.

What account deletion does

The in-app flow anonymizes the personal sign-in profile and revokes its sessions:

Profile and sign-in fields such as name, email, phone and linked sign-in identifiers are cleared or anonymized.
Your staff login is disconnected from the employee record.
Your access and refresh sessions are revoked.

Business and billing records

Business, booking, customer and billing records are retained separately. Deleting a personal sign-in profile does not automatically erase these records or previously collected analytics and replays. Contact support for questions about retained data or further erasure requests.

Business closure and subscriptions

Explicitly closing a sole-owner business stops authenticated workspace access, its public booking website and new bookings. Its business and billing records remain stored separately. Account deletion and business closure do not cancel subscriptions. Manage subscriptions with the provider to avoid further renewals. For Apple subscriptions, manage your Apple subscriptions.

Sign in with Apple

If you used Sign in with Apple, your Renvanro account deletion is completed before any extra Apple settings step. Also remove Renvanro from Sign in with Apple in your Apple Account settings by following Apple’s instructions for stopping Sign in with Apple. This does not cancel an Apple subscription.

Contact

Questions about deletion? Email support@renvanro.com. See also our Privacy Policy.